Exchange Policy for Web Sales:

We are happy to exchange or issue store credit for unused or defective merchandise within 2 weeks of purchase. Buyer is responsible for shipping all unwanted merchandise back to us. Once the merchandise is received and inspected, we will be able to issue store credit. No shipping costs will be refunded. To begin the exchange process, please email us at helpdesk@bravedaughterspvd.com with your order #.

Forever Jewelry and Whenever Jewelry is considered final sale and are unable to be exchanged.

All "sale" items are final, and will not be considered for exchange.

Exchange Policies for In Store Sales: 

The email receipt must be present.

Forever Jewelry and Whenever Jewelry is considered final sale and unable to be exchanged, as it is all custom made. All "sale" items are final, and will not be considered for exchange. 

Shipping Policies for Online Sales: 

All online orders ship on Thursday. As soon as your order ships, you will receive a tracking number via email. Delivery issues once tracking should be discussed with your local post office.